INTRODUCTION
Technology
of Participation (ToP) covers three methods for group facilitation
developed by the Institute of Cultural Affairs (ICA), a US- based
organization long involved in organizing work in marginalized
communities throughout the United States. ToP was introduced in
the Philippines by ICA twenty-five years ago. It was re-introduced
and used extensively in the Governance and Local Democracy (GOLD)
Project by the Associates in Rural Development (ARD) to enhance
and sustain the participation of many stakeholders in the expanded
operations of local government units (LGUs) brought about by the
passage of the Local Government Code of 1991.
For
the GOLD Project which was focused on decentralization and local
governance, ToP provided its users with practical tools for enabling
highly energized, productive and meaningful participation in processes
required for truly proactive and responsive local governance (Basic
Group Facilitation Methods Course, Manual for Trainers, 1999).
But more importantly, these basic group facilitation methods can
really be applied in almost every situation.
Aside
from the ToP training I have been giving to some LGU’s,
(on request from the Center for Local Governance), I have been
using the TOP methods in both my the undergraduate and graduate
level classes. My experience substantiated the observation of
Spee (1988) that using ToP in the classroom demonstrates collaborative
and participative learning. ToP methods really enhance participation
inside the four corners of the classroom and also in similar small
group settings.
THE
BASIC METHODS OF ToP
The
Discussion (ORID) Method
The
Discussion Method is a series of questions that guides the group
on its journey dialogue. It takes the group through four levels
of awareness: (1) Objective, (2) Reflective, (3) Interpretative,
(4) Decisional .
The
objective level questions aim to establish the facts and data;
they appeal to the senses – what are seen, heard, tasted
and touched, etc. The reflective level questions explore initial
reactions to the facts and data generated in the previous level;
the questions appeal to the heart: emotions, memories and associations.
The interpretative level questions require critical thinking on
the experience/issue and they appeal to the mind: meaning, value
and significance. The decisional level questions appeal to future
resolves, collective opinion, proposed next steps, something that
can and will be done. These questions, therefore, challenge the
group(s) to come up with definite responses to the topics and/or
issues of the ORID discussion (Leading Local Governance, 2001).
I have been using the ORID method in most conversational situations,
from informal chats to formal discussions. In the classroom, it
works for the usual ‘recapitulation” of the previous
lesson before formally starting the discussions on one or two
identified topics in a given class session. It is also applicable
in guiding class discussions on inputs given by a discussant or
reporter of a given topic or issue. And it is most appropriate
in facilitating the analysis of management cases or caselets.
The four levels of ORID insure that the details of the cases are
reviewed and processed.
A
good ORID conversation comes across to participants as a discussion
that is spontaneous and free-flowing. The participants become
less conscious of and therefore less constrained by the process
and structure. In the classroom, this atmosphere guarantees inter-active
participation among the students.
Beyond
optimizing participation, the ORID method helps focus and direct
the discussion to the relevance of a topic and/or issue and the
related experiences are put in the proper perspective. Thus, an
objective course of action is generated.
Using
ORID can then be very relevant in coming up with critical decisions,
in managing people and other resources and in priming higher level
of participation and involvement in both formal and informal groups.
Thus, this method can be recommended in the following situations:
facilitating a meeting, inquiring or seeking relevant report or
information from the members of a group; analyzing a report submitted
by the members of a group; handling and settling conflicts and
institutional-based problems or issues; reflecting and reviewing
plans, programs and other similar document; monitoring and evaluating
projects; motivating and counseling members. These instances show
that ORID can be applicable in a wide range of situations.
The
Workshop Method
The
Workshop Method is a five-step process that organizes the group
on its journey towards deepening the discussion/insights and arriving
at consensus on appropriate group action. It is best used in situations
which require problem identification and problem-solving and in
generating concrete results given a brief period.
The
first of these steps is the CONTEXT. In this step, the parameters
for the group discussion are defined and set, usually in the form
of a focus question that the group will seek to answer. This is
then followed by the BRAINSTORM, in which data and ideas are generated
at three levels – first individually, and then in small
groups, and finally in plenary. Once the ideas have been generated,
the third step guides the group to identify similar ideas and
CLUSTER them accordingly. With similarly intended ideas clustered,
the group then proceeds to give a TITLE to each of the clusters.
Once all the clusters are titled, the titles are read and reviewed
insofar as they directly respond to the focus question. The fifth
step is a brief collective REFLECT session at which the implications
of consensus points (the titles) are reviewed and affirmed (ToP
Manual for Course Participants, 1999).
This
Workshop Method has been useful in my Management classes both
in the undergraduate and graduate programs. Whenever I introduce
a topic which requires problem identification and/or an issue
which requires problem-solving, the process becomes my favorite
classroom methodology. As observed, students find the entire process
exciting, fun, and enjoyable. This is primarily because the process
is simple and permits creativity. The parameters for analysis
are well defined through the focus question. The use of colored
idea cards, markers and tag cards as materials, while part of
the motivation to get the students involved in the entire process,
enables the students to keep track of their contributions to the
workshop outputs. Of course, my “choreography”- briskly
moving ideas cards from a column to another column as desired
by students – becomes extremely important as it also helps
students sustain their energy level.
Generally,
the level of student participation is maximized with the three
levels of brainstorming (individual, group and plenary). Some
students may not be conscious of their instant reactions, comments,
expressions but these can be counted as part of their “participation”.
The students’ creativity in formulating answers would normally
surface Even those “silent” students who seldom talk
and contribute in typical “lecture-discussion” methodology
become “talkative” already because they are no longer
conscious that they are sharing, reciting and participating..
Moreover, because of the groups’ integrated thinking, their
strong sense of “idea ownership” and responsibility
for the identified ideas are enhanced.
The
Action Planning Method
The
Action Planning Method organizes the group on its journey towards
developing a realistic and doable plan for under taking a particular
event or activity through a seven-step process.
The
first of these steps is the CONTEXT, at which the basic parameters
of the activity being planned for are considered in detail by
the group – What? When? Why? How? And by whom? It is from
this initial unity that the group then proceeds to formulate its
action plan. Total agreement among the participants in these parameters
is imperative.
The next step in the process is the VICTORY CIRCLE. Here, the
participants are guided to collectively define what exactly they
mean by “success” and identify the success indicators
for the activity being planned. As soon as this is completed the
group then proceeds to do an assessment of the CURRENT REALITY
– both in terms of the internal group’s strengths
and weaknesses, and the external benefits and dangers. After this,
the group proceeds to articulate its COMMITMENT towards insuring
that “victory” will be achieved in the implementation
of the plan. Once this has been articulated, a KEY ACTION WORKSHOP
is conducted for the group to identify the clusters of needed
actions and the members to constitute the various work teams that
will be charged with the implementation of these actions. After
this, the group breaks up into the various work teams formed to
work out the CALENDAR OF ACTIVITIES and ASSIGNMENTS. It is at
this point in the process that the action plan is almost completed
– activities are scheduled, coordinate mechanisms are discussed
and the allocation of resources is collectively decided upon.
Finally, a REFLECT is conducted to confirm the group resolve,
discuss the implications, and get the plan finally going (ToP
Manual for Course Participants, 1999)
The
Action Planning Method worked well in my Business Policy and Corporate
Planning classes. I demonstrated this method as part of the preparation
of a long-range plan (strategic plan). Though students found the
process exhausting, draining and overwhelming, they also found
their experience different. According to them, results are generated
quickly – meaning, in just a short period of time, they
can come up with concrete outputs because the process is directed
and focused on what is being planned for. The process requires
participation not only in the formulation stage but also in its
implementation. Moreover, commitments in the identified tasks
to be implemented are settled in a voluntary manner.
Most
of the students got excited during the creation of the work teams
and the preparation of the calendar of activities and assignments.
The details are of course, identified and at the same time analyzed
thoroughly if fitting and appropriate given the identified current
reality, and considering also their commitment so that the victory
can be achieved.
The
first group of students whom I demonstrated this method planned
for a lecture forum to serve as the class culminating activity.
The students involved really worked based on, and their commitments
to, the action plan developed. The lecture forum was successfully
held last February 23, 2001.
Recently,
another group developed an action plan regarding the enrollment
process of the University, targeting to pre-test this Summer 2001.
However, the group involved decided to forward the action plan
to AdeN-SSG whom they think will be in authority to prepare the
proposal regarding the said enrollment process.
The
action planning method can be best applied in our University by
the different departments and colleges to insure the participation
in the planning of both the faculty and staff, and even the students.
The co-curricular and extra-curricular organizations can also
make use of the tool when they have to prepare short term action
plans covering periods of 3 to 6 months.
CONCLUSION
Successful
applications of the ToP methods rest on the user’s facilitative
leadership. A facilitative leader insures group participation,
encourages teamwork and creativity, guides them to arrive at a
consensus, initiates reflection on the points of consensus, and
motivate them to action. These foundational values of participation,
teamwork, creativity, consensus, reflection and action are reflected
on the students’ experience inside the “ToP-ized”
classroom and other similar small group settings. As demonstrated,
they become empowered in the learning process. Learning becomes
collaborative and participatory because it is not being controlled
solely by the teacher who in the traditional classroom setting,
has the authority and gives the commands.
REFERENCES
Spee, Ph.D.
Jim. Technology of Participation (TOP) in the Classroom. Department
of Management and Business, Whitehead College, University of Redlands,
Redlands, CA 92473, International Association of Facilitators,
1988 Conference, Santa Clara, California.
Leading Local
Governance, Simple Conversation Techniques that Work. Governance
and Local Democracy Project, United States Agency for International
Development, Manila 2001.
Technology
of Participation: Basic Group Facilitation Methods, Level One:
Manual for Course Participants. Governance and Local Democracy
Project, United States Agency for International Development, Manila
1999.
Technology
of Participation: Basic Group Facilitation Methods Course Manual
for Trainers. Governance and Local Government Project, United
States Agency for International Development, Manila 1999.